your privacy

Privacy Policy @ Planet/EE

Introduction

At Planet/EE and our affiliated companies we are committed to respecting and protecting your online privacy. We have established this Online Privacy Policy in order for you to understand our policies with regard to your personal information.

Gathering and Use of Information

Planet/EE will only collect your personal information when you purchase our products, when you voluntarily sign-up for a membership account in order to access certain areas of our site, when you sign-up for our mailing list, or you provide information during the support of one of our products. Access to our web site is generally unrestricted and you may browse it anonymously.

Information we collect from you will never be sold, rented, or shared with third-parties. However, we may need to share your information with our affiliated companies in order to provide services you have purchased or requested. We will make you aware of such instances.

Online Sales

You can shop at Planet/EE with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Planet/EE is registered with the Authorize.Net Verified Merchant Seal program.

Cookies

Our websites may use “cookies”. A “cookie” is a small text file that permits us to recognize your browser in order to customize your experience, or permits access to restricted areas. Cookies do not contain personal information.

IP Address

Your Internet Protocol (“IP”) address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your school. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Web site.

Mailing Lists

As a member of our Web site you may occasionally receive an email newsletter informing you of new products and services. You may choose not to receive further email messages by clicking the “unsubscribe” link at the bottom of the email.

Commitment

We are committed to privacy and support industry initiatives to preserve individual privacy rights on the Internet. If you have questions regarding this policy you may contact us.